Digital Double: the Foundation of Customer Identity and Access Management

Asanka Abeysinghe
architect2architect
2 min readMar 31, 2023

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After introducing Digital Double in 2016, I recently wrote several blog articles and participated in a video cast to properly define this concept.

Digital Double represents the people, things, and places in the digital universe and creates the representations’ fusion of identity and personality.

The digital age has brought about unprecedented convenience and personalization, but with it comes the challenge of maintaining security and governance. That’s where the Digital Double comes in — a powerful tool that combines identity and personality information to personalize the customer experience in real time while maintaining security and governance.

Check out these articles and the accompanying video to learn more about the Digital Double and how it can benefit your organization. The Digital Double is a powerful tool that can provide a personalized and secure customer experience, and it’s worth exploring for any organization looking to stay ahead in the digital age.

Abeysinghe, A. (2023, January 14). Creating a seamless access experience with the digital double. VentureBeat. https://venturebeat.com/virtual/creating-a-seamless-access-experience-with-the-digital-double/

Abeysinghe, A. (2023, January 30). Securing and Governing the Digital Double — Path to a Trusted Digital Ecosystem. Enterprise Viewpoint. https://enterpriseviewpoint.com/securing-and-governing-the-digital-double-path-to-a-trusted-digital-ecosystem/

KuppingerCole, & Abeysinghe, A. (2023, March 9). What is the Digital Double? | KuppingerCole Videocast [Video]. YouTube. https://www.youtube.com/watch?v=p9J3j3MDoCU

Abeysinghe, A. (2023, May 25). The Digital Double: Navigating A New Standard In Digital Experiences. Forbes. https://www.forbes.com/sites/forbestechcouncil/2023/05/25/the-digital-double-navigating-a-new-standard-in-digital-experiences/?sh=3d71469137ad

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Humanizing Technology | Architecting Transformation | CTO at WSO2, Inc. | @asankama | Infodoodler